Account Security Best Practices

General Guide

Protecting your account is important, particularly because your wallet balance and connected social accounts are at stake.

Use a strong password

Your password should be at least 12 characters long and include a mix of uppercase and lowercase letters, numbers, and symbols. Do not reuse a password from another site.

Use a secure email address

Your registered email is the recovery method for your account. Make sure it is a personal email address with its own strong password and ideally two-factor authentication enabled.

Log out on shared devices

If you use a shared or public computer, always log out when you are done. Do not save your password on shared devices.

Do not share your login

Do not share your password with anyone, including team members. If multiple people at your company need access to a brand account, contact support about multi-user access options.

Suspicious activity

If you notice transactions or messages you did not make, change your password immediately and submit a support ticket marked as high priority.

Still have questions?

Have questions about hiring creators, joining as an influencer, or platform safety? Our support team is here to assist.