How Messaging Works

General Guide

The platform includes a built-in messaging system so brands and influencers can communicate directly without leaving the platform.

Who can message whom

Brands and influencers can open a direct message thread with each other. You do not need an active project together to start a conversation — you can message any user whose profile you can view.

Where to find your messages

Go to Messages from the navigation menu. All your conversations are listed there, sorted by most recent activity. Click any conversation to open it.

Message threads from project pages

You can also open a message thread directly from a project page by clicking the Message button. This opens the conversation with the other party on that project, keeping your communication contextual.

Moderation

All messages are subject to the platform’s communication guidelines. Sharing external contact information, attempting to move transactions off-platform, or sending prohibited content will result in account action.

Still have questions?

Have questions about hiring creators, joining as an influencer, or platform safety? Our support team is here to assist.