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Feedback Guidelines and Review Disputes

To ensure fairness and maintain community trust, reviews must adhere to platform rules and cannot be used as leverage or threat during disputes.

Review moderation policies

Reviews cannot be edited once submitted. However, the moderation team will remove feedback that violates our terms. Violations include:

  • Abusive language — profanity, threats, or hate speech.
  • Coercion — threatening negative reviews to demand unpaid work or unbriefed revisions.
  • Spam or false details — reviews containing misleading claims or promotional links.

Disputing a review

If you believe a review you received violates community guidelines, submit a support ticket. Include the project ID and point out the specific violations. Our support team will investigate and take appropriate action.

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If you still have questions, submit a support ticket and our team will help you.