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Projects & Deliverables
What happens after an application is accepted — delivering content and releasing payment.
- What is a Project? A project is created automatically whenever a brand accepts an influencer’s application or an accepted invitation passes its grace period. It is the container for a single influencer’s engagement on a single campaign. What a project contains The campaign brief and agreed rate The influencer’s submitted deliverable (post URL) The verification status of the post […]
- Submitting Your Deliverable After you publish your content on the required social media platform, you need to submit it to the platform so it can verify it meets the campaign requirements. Steps Publish your content — make your post, reel, story, or video live on the required platform. Make sure it is publicly accessible (not private or restricted). […]
- The Post Verification Process After an influencer submits their deliverable URL, the platform runs an automated verification check to confirm the content meets the campaign’s requirements. What verification checks Post exists — the URL resolves to a real, publicly accessible post. Correct platform — the post is on the social media platform specified in the campaign. Correct account — […]
- What Happens if Post Verification Fails? If the automated verification check cannot confirm your post meets the requirements, the project enters Revision Requested status and you are notified. Common reasons for verification failure The post URL is incorrect or has changed since submission. The post is set to private or has a restricted audience. The post was deleted or removed by […]
- Project Statuses Explained A project moves through several statuses from creation to completion: Active — the project is in progress. The influencer has not yet submitted a deliverable. The brand is waiting. Pending Verification — the influencer has submitted a deliverable URL and the platform is verifying it. Revision Requested — verification failed or the brand has requested […]
- How and When Payment is Released Payment for a completed project is held in escrow until it is released to the influencer. Triggering payment release Payment can be released in two ways: Manual release by the brand — after the post is verified, the brand clicks Release Payment on the project page to confirm the work is satisfactory and authorise the […]
- Rating Your Project Experience When a project is completed and payment is released, both the brand and the influencer can rate their experience and leave feedback for each other. This mutual feedback system helps build trust and transparency in our community. How to submit a review Go to the completed project page and you will see a feedback form. […]
- Feedback Guidelines and Review Disputes To ensure fairness and maintain community trust, reviews must adhere to platform rules and cannot be used as leverage or threat during disputes. Review moderation policies Reviews cannot be edited once submitted. However, the moderation team will remove feedback that violates our terms. Violations include: Abusive language — profanity, threats, or hate speech. Coercion — […]
Still can't find what you need?
For project or payment disputes, use the Resolution Center. For everything else, submit a support ticket.