Resolution Thread – Influenzic

You are exploring the live demo of Influenzic — a WordPress Influencer Marketing Plugin. File uploads and saving are disabled. Learn More

Reshoot demanded outside brief scope

Content Issue

Project #PRJ-019 — Charging Ecosystem Review

Amount Disputed $520.00

Opened By Marcus Webb

Date Opened October 28, 2026 10:35

Original Statement

I submitted all three TikToks. Slots 1 and 2 were approved. Slot 3 was rejected citing a "brand style guide centring rule" that does not appear anywhere in the campaign brief. The product is clearly visible and prominently featured. I am requesting admin review.

Messages

Marcus Webb Influencer October 28, 2026 10:35

I am opening this dispute because my third TikTok was rejected citing a "brand style guide centring rule" that appears nowhere in the campaign brief I agreed to. Both other videos were approved without issue. The brief specifies "showcase the product prominently" — the wireless pad is clearly visible and centred on-screen for over 60% of the video runtime.

TechVibe Store Brand October 30, 2026 10:35

Our internal brand style guide mandates that all hero products are centred in frame during product feature moments. We share this guide with all creators at project start. The reshoot request is in line with our standard QA process.

max Admin October 31, 2026 10:35

Under review. Both parties please submit any additional evidence within 48 hours. We will review the campaign brief and the submitted video frame-by-frame.

Add a reply

Attach files JPG, PNG, GIF, WebP or PDF · max 5 MB each

0 / 2000

Case Progress

Case opened Dispute raised October 28, 2026 10:35

Funds frozen $520.00 held in escrow pending review October 28, 2026 10:35

Mediator assigned Case under active review

Both parties responded All evidence submitted Completed

Decision pending Mediator will issue a ruling once evidence is complete Pending