When you receive a new message, you are notified in two ways:
- In-platform notification — a badge appears on the bell icon in the navigation bar and the Messages menu item. Click the bell to see a summary of recent activity.
- Email notification — an email is sent to your registered email address with a summary of the new message and a link to the conversation.
Managing notification preferences
You can control which types of activity trigger email notifications from your Settings → Notifications page. You can disable email notifications for messages if you prefer to manage conversations solely within the platform.
Notification delays
In-platform notifications are real-time. Email notifications may have a short delivery delay depending on your email provider and spam filtering.